Terms & Conditions

These Terms & Conditions govern your use of the Blu Brain website (blubrain.co.uk) and any purchase you make through it. The website and the Blu Brain® brand are operated by MUSK TECH GROUP Limited, a company registered in England and Wales (Company No. 16496635), registered office Unit 5, The Mill, Keats Lane, Earl Shilton, Leicestershire, LE9 7DQ ("Blu Brain", "we", "us").

By accessing or using this website, you agree to be bound by these Terms. If you disagree with any part of them, please do not use the website.

Products and information

Blu Brain supplies pharmaceutical-grade methylene blue (Methylthioninium Chloride, USP grade) in de-ionised water, presented in cobalt-glass bottles at a 1% formulation.

The information on this website is provided for general informational purposes only. It is not medical advice, and our products are not intended to diagnose, treat, cure, or prevent any disease. We make no representation or warranty that the information is complete, accurate, or suitable for your circumstances. You should consult a qualified healthcare professional before using any product, particularly if you have an existing health condition, are pregnant or breastfeeding, or are taking any medication.

Orders and contract formation

Placing an order is an offer to buy. Your order is accepted, and a contract is formed only when we send you an order confirmation or dispatch your goods, whichever comes first. We may decline or cancel an order before that point — for example, if an item is out of stock, there is a pricing or description error, or we are unable to obtain payment authorisation.

Pricing and payment

Prices are shown in pounds sterling and include VAT where applicable. Delivery charges are shown separately at checkout before you confirm your order. Payment is processed securely through our checkout provider and payment gateway; we do not store your full card details on our systems. We reserve the right to correct any pricing error before accepting your order.

Refunds, returns and your statutory rights

Your purchase is covered by our Refund & Returns Policy, which forms part of these Terms. Nothing in these Terms or that policy affects your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Intellectual property

All content on this website — including text, images, graphics, logos, branding, and the underlying software — is owned by or licensed to MUSK TECH GROUP Limited and is protected by intellectual property law. You may not copy, reproduce, distribute, or create derivative works from any content without our prior written consent.

Acceptable use

You agree to use the website lawfully and respectfully, and not to use it for any activity that is harmful, fraudulent, infringing, or otherwise in breach of applicable law or these Terms. We may suspend or withdraw your access to all or part of the website, with or without notice, where we reasonably believe you have breached these Terms.

Links to third-party websites

This website may link to third-party websites for your convenience. We do not control those sites and are not responsible for their content, practices, or any loss arising from your use of them.

Cookies and tracking

We use cookies and similar technologies as described in our Privacy Policy. Non-essential cookies are only set with your consent, which you can manage at any time.

Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, or consequential loss arising from your use of, or inability to use, the website. Nothing in these Terms limits or excludes our liability where it would be unlawful to do so — including liability for death or personal injury caused by negligence, or for fraud.

Indemnity

You agree to indemnify and hold harmless MUSK TECH GROUP, its officers, employees, and agents from any claim, liability, loss, or reasonable expense arising from your breach of these Terms or your unlawful use of the website.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and process your personal data. By using the website, you acknowledge that your information will be processed.

Governing law

The law of England and Wales governs these Terms, and any dispute is subject to the exclusive jurisdiction of the courts of England and Wales.

Severability and entire agreement

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full effect. These Terms, together with the policies referred to in them, constitute the entire agreement between you and us regarding your use of the website.

Changes

We may update these Terms from time to time. The current version will always be available on this page, with the effective date shown above. Continued use of the website after a change constitutes acceptance of the updated Terms.

Contact

Questions about these Terms can be raised through our support centre or by email at support@blubrain.co.uk.